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Frequently Asked Questions


yes and this is made with your convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

- keeping track of your order's delivery status

- changing or canceling the order

- using your previous purchase history 

We begin preparing your order shortly after it is placed. This being so, we cannot guarantee that a change or cancellation can be made once your order is confirmed. To find out if a change or cancellation is possible, please contact us at

Once we receive goods from our brands, we will package your whole order and send you a shipment email with tracking information.

You can join the araims community by signing up for our email updates or following us on social media. To do so, click on the links in the footer.

Your satisfaction is our top priority, and we want your shopping experience to be perfect. We'll replace the item if it's still available or issue a full refund, including shipping charges.

To update the shipping address for an order, please contact us.