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Delivery Information


Shipping

When will I receive my order?

  • After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by call/SMS. After successful verification (time frame: within 24 – 72 hours after the ordered date), you can expect to receive your order within the given time frame shown for each product in the product details page


1) Furniture products

  • It's possible to be checked before payment to make sure of all product details. 
  • You can Reject the product on the spot when you are receiving it from the courier if it has any difference or bad condition without paying any fees.
  • Don't pay your product amount if you feel it's different than listed on the website.
  • If you pay & receive your order that's mean the product is matching your expectation.


2) Security

  • orders must be delivered to a private address, e.g. home or work address. Kindly note that we cannot deliver any order to public places, streets, cafes, and restaurants.
  • if payment is completed with a credit card, the only person allowed to receive the order is the cardholder, who must show his national ID to our driver.